Privacy Policy for DecoShine Auto Arts
At DecoShine Auto Arts, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our site or utilize our premium car detailing services, including luxe car detailing, paint correction & protection, ceramic coating, interior spa, and concourse preparation.
Information We Collect
We collect various types of information from and about users of our online platform and premium services.
- Personal Identifiable Information (PII): This includes details such as your name, email address, phone number, and vehicle information (make, model, license plate) that you voluntarily provide when booking an appointment, inquiring about our services, or signing up for our newsletter.
- Transaction Data: Information related to your service purchases, including the specific detailing packages, payment method details (processed securely by third-party payment gateways, we do not store full payment card numbers), and service history.
- Usage Data: Information on how you access and use our site, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This helps us understand user behavior to improve our online platform.
- Communication Data: Records of communications, including emails or messages exchanged between you and DecoShine Auto Arts customer service.
How We Use Your Information
We use the information we collect for various purposes, primarily to provide and improve our premium car detailing services:
- To process your service bookings and fulfill your requests for our Luxe car detailing, Paint correction & protection, Ceramic coating, Interior spa, and Concourse preparation services.
- To communicate with you regarding your appointments, service updates, and any inquiries you may have.
- To send you promotional offers, newsletters, or marketing communications that may be of interest to you, in accordance with your communication preferences.
- To enhance and personalize your experience on our online platform, tailoring content and services to your preferences.
- To analyze site usage and trends to improve the functionality and design of our site.
- To comply with legal obligations and resolve any disputes.
Disclosure of Your Information
We do not sell, rent, or trade your personal information to third parties. We may disclose your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and providing our services (e.g., payment processors, website hosting, email communication services, scheduling platforms). These providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your information if required to do so by law, in response to a court order, subpoena, or other legal process, or if we believe in good faith that such action is necessary to protect the rights, property, or safety of DecoShine Auto Arts, our customers, or the public.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include using secure servers and encryption technologies to protect data transmission. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Data Protection Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below.
Cookies
Our site uses cookies to enhance your experience. Cookies are small files placed on your device that allow us to recognize your browser and capture certain information. We use cookies to understand and save your preferences for future visits, compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings.
Third-Party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our site. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Address: DecoShine Auto Arts, 12 Clementi Avenue 1, Singapore, 129632, Singapore